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At Constella Host, we aim for complete transparency. Please review our refund policy before making any purchase.

1. Domain Registration

Non-refundable. Domain purchases cannot be canceled or refunded once registered due to registrar and ICANN rules.

2. Hosting Services

  • 7-Day Money-Back Guarantee: Hosting packages can be refunded within 7 days of purchase upon valid request.

  • No refunds will be processed after 7 days.

  • Refunds are not available for:

    • Domains

    • SSL Certificates

    • Third-party add-ons or services

3. Renewals

All renewal payments are non-refundable. Please cancel renewal before the billing date if you don’t wish to continue.

4. Refund Process

To request a refund (if eligible), contact us at https://my.constellahost.com/contact.php with your order details.
Refunds will be processed within 7–10 business days to your original payment method.